Our own Wade Thibodeaux recently shared his thoughts in HousingWire on why title search and examination still relies so heavily on manual effort, even as most other steps in a closing have gone digital.
Drawing on his conversations with agency owners, Wade explains how separating routine record gathering from the examiner's decision-making may help agencies move files faster while keeping qualified people in charge of every call.
We're grateful to HousingWire for giving him a platform to share this perspective. Be sure to have a look!
What the article covers
- Why search and exam stayed manual. For most agency owners it comes down to trust. A missed lien or judgment carries real risk, so keeping people on every document feels safer.
- Two different kinds of work. Pulling records, keying names and dates and assembling the chain of title is mechanical. Deciding whether a defect is curable and which exceptions belong in the commitment is judgment.
- Why offshoring doesn't fix it. Sending the same document-by-document process somewhere cheaper still puts a raw file on the examiner's desk.
- Where the time goes. When technology handles the mechanical work, examiners start from an organized file and spend their hours on the decisions that need a qualified person.
Read "Search and exam is still mostly manual in an automated industry. But why?" on HousingWire →
Related reading
- What Does a Title Examiner Do?
- What Is a Title Search Workflow?
- The Real Cost of Manual Title Search and Exam
- Also in the press: Wade in ALTA TitleNews Online
Wade Thibodeaux is the Co-Founder and CEO of TalosTitle. Learn more about our team.
